Revolution Jewelry FAQs

Rings FAQs

How do I get an accurate ring size?

Getting the perfect fitting ring can seem overwhelming at first, but with a little information it's a task that anyone can achieve. The first thing to be aware of is that there are three different fit types that our rings come in: Comfort-fit, Beveled-Fit, and Standard-Fit. The majority of our rings come in Comfort-fit, but we do have some that come with a Beveled-Fit or a Standard-Fit.

Comfort-Fit

Comfort-fit rings are designed with a rounded interior profile that provides a more ergonomic fit. These rings are especially popular for those who wear their rings daily, as the rounded interior reduces friction and allows for easy movement of the ring on the finger. Comfort-fit rings are often recommended for individuals with larger knuckles, who want a more relaxed fit, or on wider rings like many men's rings are.

Beveled-Fit

Beveled-fit rings, on the other hand, have a bevel on the interior edge. This provides a more comfortable fit than standard-fit, as the beveled edge reduces the pressure on the finger and allows for a smoother sliding on and off the finger. Beveled-fit rings offer a balance between comfort and traditional fit.

Standard-Fit

Standard-fit rings are the most traditional type of ring fit. These rings have a straight interior, which means that the inside of the ring is flat and smooth. Standard-fit rings are popular because they are easy to size; however, some people may find standard-fit rings less comfortable to wear for long periods of time, especially on wider rings like many men's rings are.

Getting the Right Size
The second thing to know is how to select the right size. There are a few important things to note when it comes to sizing:

• If you're not used to wearing a ring, then it is likely everything will feel too tight to start out. However, getting the ring too loose can cause it to catch on things or possibly fall off and become lost.
• Your finger can fluctuate in size throughout the day due to temperature and activity. The time of year can also impact the fit of your ring. In warmer months the ring will fit tighter and in cooler months it will fit looser.
• Finger shape also plays a part in how your ring will fit. If your finger is largest at the base rather than at the knuckle, the ring should fit snuggly at the base of your finger without causing an indent. If your finger is largest at the knuckle you should be able to get it on and off without much struggle, you may need to twist the ring one or two times though to get it off.
• We do not recommend the use of online printable ring sizers. The safest option is to order a set of our sizers. Our sizers cover US sizes 5 - 16, including most half sizes. We use United States/Canada Size as our sizing scale. Our sizing is set to International Organization for Standardization (ISO). We are also familiar with International and Foreign sizing. If you need help converting your sizes to US sizing, please contact us for instruction.
  To order a set of our sizers simply select ‘Send me a Ring Sizer Kit First’ as the size on your ring on the product page for your ring or order a set of our ring sizers here. When ordered with a ring, the sizers are free, but may have an additional shipping fee. After your order is placed, the sizers will generally be shipped out the following business day.
• When determining your ring size we ask you to size your finger by the "Bend and Twist" method. Once you have a ring sizer over your knuckle, you should have a bit of "resistance" in taking it off. When taking a ring off you should bend your knuckle slightly and twist it. If you try to pull it straight back over your knuckle, it will catch the skin and not give an accurate size. We also recommend wearing the sizer for a little bit and try taking it on and off at multiple times during the day to see how it feels as your finger fluctuates in size.

Because we cannot size you personally and because of personal preference on how a ring fits varies from person to person, the ring will be made in the size you provide to us. It is your responsibility to be certain of size before ordering. Please double check the options that you have selected on your ring before placing your order.

If you order the sizers with your ring, once you receive the sizers and know your size you can either email us at contact@revolutionjewelry.com to let us know what size is needed or confirm your ring size on this page. Once you've confirmed your ring size your ring will be scheduled for production. Please note, most of our rings are completed within 3-5 weeks from the time we know your ring size; however, as every ring is made to order, some of our rings can take longer. If you order the ring as a rush, the soonest it can normally be completed is 2 weeks from the date you let us know what size is needed.

How long do your rings take to make?

After payment is received and an accurate ring size is confirmed, your ring will be scheduled for production. Most of our rings are completed within 3-5 weeks; however, as every ring is made to order, some of our rings can take longer. Please see the product page for the most accurate turn around time on your ring.

Most of our rings are currently not experiencing any delays due to COVID-19, but with how quickly things change, please be aware that delays are a possibility.

Production time will be longer if you are sending in materials for use in making your ring.

If your order is time-sensitive, we recommend purchasing an additional $100 Rush Order upgrade, and indicating the desired delivery date in your order. Please be aware, not all rings can be rushed.

Do your rings come with a ring box?

All of our rings come with a ring box which can be used to keep your ring safe when you're not wearing it. Here is an example of what the ring box looks like:

Can you do personal engravings on rings?

Most of our rings come with the Revolution Jewelry logo inside the ring as well as the material mark. In addition to these, a personal engraving can be added to the inside of your ring for extra fee. You can choose from a variety of fonts. See the available fonts here.

You can choose your engraving options on the cart page. We reserve the right to reject any custom engraving text that uses offensive or discriminatory language. In the event that we cannot engrave your custom text, we will refund you for your engraving.

Here is an example of a titanium ring with a custom engraving:

What does the engraved Revolution logo look like?

Here is an example of a Damascus steel ring with our Logo engraved:

What does the material mark look like?

Here is an example of a black zirconium and 14k gold ring with the material mark:

Do you offer a Warranty?

Each ring is custom made to the specifications that you provide to us. We guarantee your ring to be the ring that you ordered, and free from any defects. If there is a problem with your ring upon delivery, please let us know as soon as possible so that we can fix or replace it for you. We don’t rest until you are happy with your purchase!

Buy with confidence. All of our rings, except Elysium Black Diamond rings, have a Lifetime Warranty. Elysium Black Diamond rings include a 2-year warranty. If your ring needs repair or refinishing during this time, there is no charge for these services, you would only need to pay for shipping.

Please note: Any alterations, size changes or engravings made by an outside party will void the warranty as well as the return, style and size exchange policies. Also, please be aware our warranty is not an insurance policy and does not cover customer abuse, lost rings, or lost stones. It also doesn’t cover the crown setting if your ring has a crown set stone. We recommend getting an insurance policy for your ring from a reliable outside source. The silicone rings are also excluded from the warranty. The warranty is not transferable and only applies to the original purchaser.

Is your Acid Wash Damascus Steel Black?

Although some of the photos of our Acid Wash Damascus Steel may make the rings appear to be black, they are in fact charcoal grey, not black.Please note that all monitors are different, and will display colors differently.Learn more about our Damascus steel finishes here.

Returns / Exchanges / Cancellations FAQs

What is your Return Policy? 

Any returned rings will be subject to a 40% recycling fee, based on the current full list price of the ring. If you decide to return your ring for any reason, you must do so within 14 days of delivery. Once you have returned the ring, we will issue a refund back to the original payment method minus a 40% recycling fee.

If there is an error on your order, your ring will be corrected or remade for you to the original ring ordered at no additional cost. Any errors on our part do not exclude the buyer from the refund policies, but rather entitle them to have their ring corrected to be the product ordered. Returned items must be in good condition. Buyer is responsible for return shipping costs. The return policy only applies to the original ring, exchanged rings cannot be returned or exchanged again. If you need to return your ring, please contact us via the contact page or email us at contact@revolutionjewelry.com for return instructions.

We retain the right to refuse any exchange if we feel the policy is being abused.

Order Modifications or Cancellations

If you need to modify or cancel your order, please advise us of those changes within 24 hours of placing the order. For any order cancellations after 24 hours, there will be a 40% fee, based on the current full list price of the ring. If you need to modify your order, please contact us via the contact page or email us atcontact@revolutionjewelry.com.

What is your resizing policy?

If you need to change the size of your ring after you have received it, there is a Size Exchange Fee of 20% of the current full list price of the ring, within 30 days of delivery. For any size exchange after 30 days, the fee is 40% of the current full list price. Buyer is responsible for return shipping, and the shipping for the newly sized ring. If you need to do a Size Exchange, please contact us via the contact page or email us at contact@revolutionjewelry.com for exchange instructions.

Once the original ring is returned and fees are paid, a new ring will then be made and shipped. We will only exchange the ring once for the 20% fee. Any Size Exchanges following that will be the 40% fee.

Size Exchanges can only be made for the same style ring and do not allow for any changes in the ring style to be made (Width, Inlays, Etc.).

Can I exchange for a different style?

If you would like to change the style of your ring, you may do so within the first 30 days after the ring is delivered for a 20% Style Exchange Fee based on the current full list price of the original ring. After the 30 day window has passed, no style exchanges will be allowed. If your new style is more expensive than your original ring, you will be responsible to pay that difference in addition to the 20% Style Exchange Fee. If the new ring is less expensive no refunds or credits will be issued for the price difference. You may only do a style exchange once. Buyer is responsible for return shipping, and the shipping for the new ring. If you need to do a Style Exchange, please contact us via the contact page or email us atcontact@revolutionjewelry.comfor exchange instructions.

Payment FAQs

Do you have a Payment Plan?

We use Klarna and Shop Pay for our Payment Plans.

Klarna offers two different ways to finance your ring. You can either:

• Split your ring into 4 interest-free card payments.
  
  
• Finance your ring over a longer period of time with a minimum monthly payment and a low interest rate.

To buy using Klarna, simply choose 'Slice it. Pay over time with Klarna' as your payment method during checkout. Currently Klarna is only available to US customers. You can learn more about Klarna here.

To buy using Shop Pay simply choose 'Shop Pay' as your payment method during checkout. You can learn more about Shop Pay here.

Shipping FAQs

How are your rings shipped?

Our standard United States Shipping method is FedEx. Shipments average 3-5 business days depending on location, from Utah. Express Shipping is available as an upgrade option during checkout. All United States Rush Orders get upgraded to Express Shipping as part of the Rush Processing fee. All of our orders are shipped with insurance.

For International customers the shipping method varies by destination. If you have a preferred shipping method, you may need to pay additional shipping costs. All International Rush Orders will also need to pay for additional International Shipping.

We charge a flat fee for shipping & handling for the first item and NO additional charges for combined items. For International orders, your parcel may take 6-15 business days to arrive. In some cases, it may take longer due to delays in customs. Customer is responsible for all taxes & duties.

About Revolution Jewelry

Where is Revolution Jewelry made?

Most rings from Revolution Jewelry are made in Utah, with some styles being made by partner manufacturers within the United States.

Who owns Revolution Jewelry?

Revolution Jewelry is owned by the parent company Stonebrook Jewelry, LLC based in Riverton, Utah.