Lifetime Warranty

Revolution Lifetime Warranty

At Revolution, we are proud to stand behind the quality and craftsmanship of our pieces. That’s why we offer a Lifetime Warranty to ensure your jewelry remains as exceptional as the day you received it.

What’s covered

The Lifetime Warranty includes refinishing and normal wear and tear. If you ever want to shine your ring back up or buff out old scratches, we’ll refinish the ring and bring it as close to new condition as we can.

If you believe your item has a manufacturing defect, simply return it to us for evaluation. Should we determine that the damage is due to a manufacturing defect, we will repair or, at our discretion, replace the item. If the original design is no longer available, we’ll offer a replacement of equal value to the original purchase price.

There is no charge for these services, although the customer is responsible for the cost of shipping both ways.

What’s not covered

Fine jewelry is crafted to be treasured, but it’s not immune to the effects of rough activities or accidental damage. Here’s what isn’t covered:

Accidental damage — Any accidental damage beyond normal wear and tear, including deep scratches, bent rings, chips, and bent prongs
Chemical exposure — Discoloration from contact with chemicals, cosmetics, pools, or hot tubs
Loss or theft — Our warranty doesn’t cover lost or stolen items
Third-party repairs or alterations — Any service performed by someone other than Revolution will void this warranty, including size adjustments and engravings

Unique jewelry characteristics

Each piece of jewelry is uniquely yours, complete with natural variations or inclusions in the materials that enhance its character. These individual traits are not considered defects but a testament to the organic beauty of your item.

Warranty conditions

The warranty is exclusive to the original purchaser. If we determine the issue is not due to a manufacturing defect, we’ll let you know if repair options are available at a reasonable cost.

Need assistance?

At Revolution, your satisfaction is our priority. If you have questions or need help with your piece, please don’t hesitate to contact us.