Returns/Refunds

Returns & Refunds

Any returned rings will be subject to a 20% recycling fee based on the current full retail price of the ring. Shipping costs and rush fees will not be refunded. If you decide to return your ring for any reason, you must do so within 14 days of delivery. Once we receive the returned ring, we will issue a refund back to the original payment method minus the 20% recycling fee.

Order errors

If there is an error on your order, your ring will be corrected or remade to the original specifications at no additional cost. Errors on our part do not exclude the buyer from these refund policies — they entitle you to have the ring corrected to the product originally ordered. Returned items must be in good condition. Buyer is responsible for return shipping costs.

The return policy applies to the original ring only — exchanged rings cannot be returned or exchanged again.

How to start a return

We retain the right to refuse any exchange if we feel the policy is being abused.

Order Modifications or Cancellations

If you need to modify or cancel your order, please advise us within 24 hours of placing the order.

For any order cancellation after 24 hours, there will be a 20% recycling fee based on the current full retail price of the ring.

To modify your order, contact us via the contact page or email contact@revolutionjewelry.com.